Oxygen Therapy Services

We aim to provide a seamless continuum of care from hospital to home with a special focus on enhancing quality of life

Resident setup and education
Our dedicated team of qualified Home Healthcare technicians will set up and educate your residents and carers on oxygen therapy. All services, initial and ongoing, are provided directly in your facility or in the home of residents on the ‘extended Aged Care in the Home’ (EACH) program. This includes preventive maintenance services and training for your residents and caregivers.

Oxygen concentrator education

  • Oxygen safety
  • Importance of prescription compliance
  • Concentrator operating instructions and maintenance
  • Concentrator troubleshooting
  • Accessories
  • Safety signage placement
  • Air Liquide Healthcare contact and ordering details

Oxygen cylinder education

  • Medical oxygen safety
  • Importance of prescription compliance
  • Cylinder operating instructions and maintenance
  • Regulator and OCD operating instructions and maintenance
  • Cylinder handling, storage and transportation
  • Cylinder oxygen consumption table
  • Cylinder troubleshooting
  • Accessories
  • Safety signage placement
  • Air Liquide Healthcare contact and ordering details

Concentrator preventative maintenance
All Air Liquide Healthcare rental oxygen concentrators undergo scheduled maintenance services performed by our qualified Home Healthcare technicians in your facility

Customer service and technical support
Air Liquide Healthcare has a dedicated customer service and technical support team to provide ongoing professional assistance for your residents and healthcare professionals on:

  • Medical oxygen therapy guidelines
  • Equipment information
  • Technical support and troubleshooting
  • Equipment ordering

Delivery services
For your convenience, we also provide flexible equipment delivery services:

  • Standard delivery (next business day or otherwise stated as per service contract)
  • Same day delivery*
  • After hours delivery*
  • Conditions as per Supply Agreement

After hour services
After hour concentrator breakdown service may be available for your facility subject to your specific Supply Agreement. If applicable, this service is provided for residents and facilities renting Air Liquide Healthcare owned oxygen concentrators.

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